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General Terms and Conditions of Sale and Payment


1.
Business relations between the customer and our company are governed exclusively by the general terms and conditions of business set out below, in the version in force at the time when an order is placed. These conditions of business apply only for consumers. The customer is a consumer as long as the goods and services were not ordered as part of his/her commercial activities or freelance business activities. Entrepreneurs – as opposed to consumers – are natural or legal persons or partnerships with legal capacity who concluded the contract in the course of their commercial activities or freelance professional activities.

2. The customer can select items from our product range and add these to his/her shopping basket by clicking on the button “Add to basket”. By clicking the button “Send order”, the customer transmits a binding order to purchase the items in his/her shopping basket. Before transmitting the order, the customer can view and change the contents of the shopping basket at any time. The order can, however, only be sent and communicated if the customer first accepts these General Terms and Conditions of Business by clicking on the button “Accept Terms of Business”, which thereby become part of his/her order.

3. The contract comes into effect only when we send an order confirmation in a separate email, or when we dispatch the ordered items.

4. If an item ordered by the customer is unavailable at the time it is ordered, we will inform the customer without delay in the order confirmation. If the product is permanently unavailable, the customer will be informed immediately by email. In this case, the contract does not come into effect.

5. If an item ordered by the customer is temporarily unavailable, we will inform the customer without delay in the order confirmation. If the item will be unavailable for longer than two weeks, the customer has the right to withdraw from the contract. In such a case, we also have the right to withdraw from the contract. Any payments that the customer has already made by the customer will be returned immediately.

6. Goods remain our property until they have been paid for in full.

7. All prices shown on our website include value added tax (VAT) at the current rate. Shipping charges will be shown in the order form and are to be paid by the customer. Goods are shipped by UPS or by post (eg, brochures).

8. We regret that, for technical reasons, the only payment method we can currently accept is PayPal. The full purchase price is due immediately when the contract comes into effect.

9. We are liable for quality defects in accordance with the legal requirements especially §§ 434 ff. of the German Civil Code (BGB). We only give a guarantee on the products we supply if this is explicitly stated in the order confirmation for the item in question.

10. Our liability is limited as follows:
We are not liable for simple negligent infringement of minor contractual obligations. Our liability for simple negligent infringement of major contractual obligations is limited to foreseeable damage typical of this type of contract. We accept unlimited liability for injury to life, limb or health or resulting from gross negligence or wilful intent in respect of all types of contractual obligations. The above limits of liability also apply in favour of our legal representatives and agents if claims are made directly against them. The foregoing in no way affects our liability under the German Product Liability Act.

11. Right of withdrawal:
You have the right to withdraw from this contract within 14 days without giving a reason. The cancellation period is 14 days from the date you, or a third party named by you, who is not the shipping organization, take/took delivery of the goods. If a single order has been split into more than one delivery, the cancellation period is 14 days from the date you, or a third party named by you, who is not the shipping organization, take/took delivery of the last item in the order.
To exercise your right of withdrawal, you must tell us unambiguously and in writing that you have decided to withdraw from the contract by sending, for example, a letter, a fax or an email to us at:

Clever Storage Shop by Kesseböhmer
Speckstraße 3
33775 Versmold
Deutschland


retoure@clever-storage-shop.com
retoure@clever-storage-shop.com
Tel.: +49/5423/477990
Fax: +49/5423-4779910


You can use our standard withdrawal form to do this, but you do not have to. The standard withdrawal form can be found on our website www.clever-storage-shop.com where it can be filled out and sent electronically. If you choose this option, we will immediately acknowledge (eg, by email) the receipt of your withdrawal form. Your withdrawal will be valid as long as your send your notice of withdrawal before the end of the cancellation period. To comply with the deadline it is sufficient to send the notice of your intention to withdraw from the contract before the expiry of the cancellation period.

What happens when you exercise your right to withdraw?

If you withdraw from this contract within the cancellation period, we will repay all the payments we have received from you, including any delivery charges (with the exception of any additional costs that arose because you chose a method of delivery different from the lowest cost standard delivery which we offered you). We must make this repayment without delay and at the latest 14 days after receipt of your declaration that you are withdrawing from the contract. We will use the same repayment route as you used to pay us in the original transaction, unless some other repayment method has been expressly agreed with you. In no case will you incur any charges as a result of this repayment.

You are responsible for returning the goods to us without delay and within 14 days of the date on which you informed us that you are/were withdrawing from the contract. Goods must be returned to:

Clever Storage Shop by Kesseböhmer
Speckstraße 3
33775 Versmold
Deutschland

retoure@clever-storage-shop.com
retoure@clever-storage-shop.com
Tel.: +49/5423/477990
Fax: +49/5423-4779910


To comply with the deadline the goods must be/have been sent back before the end of the return period.

You might bear the immediate cost of sending back the goods. This cost is estimated at a maximum of € 15.

You will only be liable for any diminished value of the goods which results from handling other than what is strictly necessary in order to ascertain the nature, properties and functioning of the goods.

End of the information on your right to withdraw from a contract

 

Standard withdrawal formIf you wish to withdraw from the contract, please complete this form and send it back to us by post/fax/email to one of the addresses below:


- To:

 

Clever Storage Shop by Kesseböhmer
Speckstraße 3
33775 Versmold
Deutschland


Retoure@clever-storage-shop.com
www.clever-storage-shop.com
Tel.: ++49/(0)5423/477990
Fax: ++49/(0)5423-4779910

 

-I/we (*) hereby withdraw from the contract agreed by me/us (*) in respect of the purchase of the goods listed here (*) / the supply of the services listed here (*)
 
-Ordered on (*)/received on (*)
 
-Consumer name (please print)
 
-Consumer address
 
- Signature of the consumer(s) (only for paper communication)

 

- Date

_______________
(*) Please cross out sections that do not apply.



12. Privacy policy, data security

When you place an order, we collect personal data, such as your first name, last name, address, postcode, city and telephone number, and use it to process your order and dispatch the goods you ordered.

We store your personal information in order to do business with you. Your personal information is stored and processed only as permitted by current German data protection legislation. We never pass on your personal data to third parties except where this is necessary to process an order. We never pass on your personal data to third parties for general advertising purposes or for market research and opinion surveys.

After your order has been shipped, we assume that you will continue to be interested in our goods and services. To allow us to contact you (eg, by post or email) with new offers, the default option is that you agree to our storing your personal data for this purpose.

You have the right at all times to click on “My profile” and review, change or delete the personal data we store about you in your customer profile.

All data are SSL encrypted to ensure secure transmission via the Internet.

 

13. Dispute resolution for consumers

If a dispute arises, we strive to achieve an amicable resolution with the customer. But we do not take part in any formal dispute resolution proceedings pursuant to the German Consumer Dispute Resolution Act (VSBG).

We would like to point out that the European Commission offers the opportunity to resolve disputes over the Internet on an online portal that it operates. You can access this platform by clicking on the following external link: http://ec.europa.eu/consumers/odr/.